Get in touch
Contact
Questions about an order, a batch or a kit? Send us a message and we will reply within one business day.
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Email
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Order help
Track orders and see your history in your account.
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Batch questions
Look up a batch code before you write; it answers most questions.
Monday to Friday, 9 am to 5 pm. We reply within one business day.
Send a message
Who can buy from Avion Science?
Adults aged 21 or over buying for research use. Our products are not for human or veterinary use, and we can’t give usage or dosing advice.
When will my order ship?
Orders placed before 2 pm ship the same business day in plain packaging. You’ll get a tracking link by email.
Can I return an order?
Unopened kits with the seal intact can be returned within 14 days. Opened kits can’t be returned.
What comes in each kit?
One prefilled pen, ten 32G × 4 mm pen needles, Alcotip swabs and printed instructions with a QR code linking to the product sheet.
